Gt1 Privacy Policy – How We Protect Your Data
This page explains how gt1 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Your privacy is our priority.
Last updated: January 2026
1. Information We Collect
When you register and use the gt1 platform, we collect several types of information to ensure a smooth, secure, and relevant experience. The following are the categories of information that may be collected:
- Account Information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
- Payment Information: Details of the payment methods you use in Malaysian Ringgit (RM) – including bank name, eWallet type, and transaction history. Full card numbers are never stored on our servers.
- Device & Browser Information: Device type, operating system, browser version, IP address, and language settings, to ensure an optimal mobile experience.
- Usage Data: Pages you visit, games you play, session duration, and in-platform actions, for analytics and service improvement purposes.
- Cookies & Tracking Technologies: Small files stored on your device to maintain your login session, language preferences, and to make navigation easier.
2. How We Use Your Information
Gt1 uses the information collected solely for legitimate and necessary purposes. We do not sell your personal data to any third party for marketing purposes.
Creating and maintaining your account, processing logins, verifying your identity, and keeping your account secure.
Securely processing deposits, withdrawals, and transactions in MYR, and maintaining accurate financial records.
Analyses usage patterns to improve the interface, performance, and overall experience for gt1 users.
Using account information to resolve complaints, respond to enquiries, and provide accurate technical support.
Detecting and preventing fraudulent activity, money laundering, and unauthorised access through usage data monitoring.
3. Cookies & Tracking Technologies
Gt1 uses cookies and similar technologies to ensure the platform runs smoothly and to deliver a better experience for our users.
Required for core platform operations — including login session verification, form security, and language preferences. Cannot be disabled.
Collects anonymised usage data to help us understand which parts of the platform are most frequently used and how they can be improved.
Saves your preferences such as display settings and preferred payment methods, so they're ready for you on your next visit.
You can manage or disable cookies through your browser settings at any time. However, disabling necessary cookies may cause some gt1 platform features to not function properly.
4. Data Storage, Security & Sharing
How Your Data Is Protected
All gt1 user data is stored on servers protected with 256-bit SSL (Secure Socket Layer) encryption. Access to internal data is restricted to authorised personnel only, and all staff are bound by strict confidentiality agreements.
Passwords are stored in hashed form using an irreversible algorithm. We conduct regular security audits to ensure our data protection systems remain up to date with the latest standards.
Third-Party Sharing
Gt1 does not sell or rent your personal data to any third party. However, we may share necessary information with:
- Authorised payment processors (such as eWallet providers and banks) for the purpose of completing your MYR transactions;
- Regulatory authorities or law enforcement agencies when required under applicable Malaysian law;
- Technical service providers bound by data protection agreements, who may only use your data for specified purposes.
5. Your Rights as a User
As a gt1 user in Malaysia, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold on your account. Requests can be submitted via our support email.
If any of your personal information is inaccurate or incomplete, you can request a correction through your account settings or by contacting gt1 support.
You may request the deletion of your personal data, subject to legal requirements and data retention periods mandated by Malaysian financial regulations.
To exercise any of the rights above, please contact us at [email protected] by stating your request type and account details. The gt1 team will process your request within a reasonable timeframe.
6. Policy Changes & How to Contact Us
Gt1 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. The latest version will always be displayed on this page, along with the date of the last update.
We encourage you to check this page periodically. If changes are significant, we will endeavour to notify registered users via email or an in-platform notification.
- Email: [email protected]
- Response Time: Within 3 business days for data privacy-related enquiries
- Related Policies: Terms & Conditions | Responsible Gaming | FAQ
Still Have Questions?
Visit our FAQ section for quick answers, or register a gt1 account to start enjoying Malaysia's best online entertainment platform.